Are you Engaging or Enraging your Users?

I am still amazed at the number of CIOs and Technology leaders I run into today that think their job has something to do with technology.

It doesn't.  At least not in this century.

As a technology leader, you should spend much less time on actual technology (that's why you hire and empower smart people) and spend much more time on how your user's interact with the technology "solutions" your team provides.

When I first started in this industry (a loooooonnng tine ago), computers started arriving in offices as the realm of computing was liberated from the air conditioned room in the basement and distributed to various desktops across the enterprise.

Quickly following the arrival of computers on desktops was the following cartoon... faxed between frustrated users of the new technology.  (There was no email in those days...)

Press Any Key to Continue...

I don't know who created this cartoon, but it certainly summed up the frustration we were introducing into people's lives.


The ‘P’ List for IT Project Management…

Occasionally my brain starts a thought that just keeps going.

Like it did when I started jotting down some ideas around project management for software projects.

Each of these thoughts are key considerations in each and every IT project.

So here they are in no particular order of importance.

See if I've left any out.  I'd be delighted to hear from you in the comments section.