I can’t say I’m proud I did that, but it certainly reduced
the call volume.
Now before you rush out and change your voicemail message,
you need to take a moment and consider the role vendors have in your ecosystem.
A long time IT leader doing technology in a new way... by getting technology out of the way... turning it invisible like oxygen (necessary for life, but not thought of until it's not there). This blog is about the leadership needed to transform IT.